Shipping & Delivery

Shipping & Delivery

We work with international fulfilment partners to deliver orders directly to customers. Delivery times vary by product, destination and carrier.

Order processing

Orders are typically processed before shipment and tracking becomes available once the carrier has accepted the parcel.

Tracking

When tracking is available, you can follow your shipment through our Track Your Order page using your order information or tracking number.

Delivery times

Estimated delivery windows are shown where available. International shipments may take longer during customs processing, peak periods or local carrier handovers.

Customs and taxes

Applicable taxes and import handling depend on the destination and the fulfilment route. Where supported, taxes may be handled through the relevant import scheme before delivery.

If your tracking has not updated for several business days, please contact us and include your order number.