Contact information

Contact Information – Soulstone

If you have any questions about your order, our products, shipping, returns, or store policies, please contact us using the details below.

We aim to respond within 24–48 hours on business days.

Customer Support
Email: support@soulstone.se

This is our main contact method for:

  • Order questions
  • Shipping updates
  • Returns and refunds
  • Product support
  • General enquiries

Website
soulstone.se

Support Hours
Monday–Friday
10:00–18:00 CET / Sweden time

Messages received outside these hours will normally be answered on the next business day.

Order Support
To help us assist you efficiently, please include:

  • Your order number
  • The full name used at checkout
  • A clear description of your question or issue

Business Information
Soulstone is an independently operated online retail store based in Sweden.

Operator: Parham Panaheidh
Email: support@soulstone.se
Country: Sweden

Soulstone offers curated jewelry, natural crystals and stones, accessories, activewear, bags, selected technology products, and other lifestyle products.

Legal & Consumer Information
Soulstone operates in accordance with applicable Swedish and EU consumer protection and data protection requirements, including GDPR.

Contact for legal or privacy-related matters:
support@soulstone.se