Contact information

Contact Information – Soulstone

If you have any questions about your order, our products, or policies, you can contact us using the details below.

We aim to respond within 24–48 hours on business days.

📧 Customer Support

Email: soulstone963@gmail.com

This is our main contact method for:

Order questions

Shipping updates

Returns & refunds

Product support

General inquiries

🌐 Website

Website: https://soulstone.se⁠�

🕒 Support Hours

We typically respond during:

Monday – Friday

10:00 – 18:00 (CET / Sweden time)

Messages sent outside these hours will be answered the next business day.

📦 Order Support

To help us assist you faster, please include:

Order number

Full name used at checkout

Clear description of your issue

🔒 Business Information

Soulstone operates as an online store based in Sweden.

For privacy and security reasons, we do not publicly display a physical address. All official communication is handled via email.

⚖️ Legal Notice

Soulstone complies with applicable Swedish and EU consumer protection laws, including GDPR data protection regulations.